Privacy Policy
Introduction
At Dedman Gray, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how and why we collect personal information about website visitors, clients, and others who interact with us, how we use that information, the conditions under which we may disclose it to others, and how we safeguard it.
If you do not agree with the practices described in this policy, please do not use our website
at https://www.dedmangray.co.uk/ or provide any personal information to us.
Data Protection Officer
Dedman Gray has appointed a Data Protection Officer responsible for overseeing
compliance with this policy. You can contact the officer at:
● Email: dataprotectionmanager@dedmanauctions.com
● Postal Address: 103 The Broadway, Thorpe Bay, Essex, United Kingdom, SS1 3HQ
About Us
● Dedman Gray Auctions Ltd (Company No. 06753193)
● Dedman Gray Property Consultants Ltd (Company No. 06723624)
Both companies are registered at 103 The Broadway, Thorpe Bay, Essex, United Kingdom, SS1 3HQ.
How We Collect Personal Information
We collect personal data through:
● Website forms and enquiries
● Phone calls and emails
● In-branch visits
● Surveys and social media engagement
● Automated technologies (e.g. cookies, Google Analytics)
Types of Information Collected
We may collect the following types of information:
● Identity: Name, DOB, Passport, Driving License
● Contact: Address, Email, Phone Number
● Financial: Payment and transaction data
● Technical: IP address, browser type, device identifiers, visit times, and page
interactions
Data Retention
We retain personal data only as long as necessary:
● Sales (Buyer & Seller): 7 years after contract completion
● Buyer applicant data: Reviewed every 6 months or retained while opted in
How We Use Your Information
● Service Fulfillment: To meet contractual obligations, such as property viewings and valuations
● Customer Support: Respond to enquiries and manage relationships
● Marketing: Send promotional emails (with your consent)
● Regulatory Compliance: Identity verification (AML regulations)
● Website Optimization: Analyze browsing behavior via cookies and analytics
● Fraud Prevention: Detect and manage potential fraud risks
Sharing of Information
We may share your data with:
● Approved third-party service providers working on our behalf
● Professional advisers (e.g., legal, insurance)●
● Regulatory bodies where legally required
Successor businesses in the case of mergers or acquisitions
We will never sell or rent your data to third parties.
Your Rights
You have the right to:
● Access your data
● Request correction or deletion
● Withdraw consent at any time
● Object to or restrict certain processing activities
● Receive a copy of your data in a portable format
● Lodge a complaint with the Information Commissioner's Office (https://ico.org.uk/concerns/)
To exercise any of these rights, contact us at dataprotectionmanager@dedmanauctions.com
or write to the address above.
Security Measures
We employ robust technical and organizational measures to protect your data. However, transmission of data over the internet is inherently insecure. Please safeguard your login credentials.
Use of Cookies
Our website uses cookies to enhance your browsing experience and analyze site usage. You
can control cookie settings via your browser. More details are available in our Cookies Policy.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.
Changes to This Policy
This policy is reviewed regularly and was last updated on 01/01/2025. Any changes will be posted on this page and may be communicated by other means if necessary.Further Information
For more details on data protection regulations, visit the ICO website at www.ico.org.uk.